Questions we get from paralegals and attorneys.

Do I have to use your court reporter?

No. Depo Pros is a meeting-room company. Bring any court reporter you like. If you'd rather not source one, ask for a referral and we'll introduce an independent reporter we work with regularly — you contract and pay them directly.

How far in advance do I need to book?

At least 2 business days online. For anything sooner, call us at (213) 232-3820. We can often make it work.

What time zone are the booking times in?

Always the building's local time: Pacific time for Los Angeles, Beverly Hills and Santa Monica, Eastern time for Philadelphia. Your confirmation and calendar invite use the same local time.

Is my booking confirmed when I pay?

Yes. The time is checked against existing bookings before checkout opens, so once the payment goes through the room is yours. Your confirmation email carries a calendar invite and directions. In the rare case we have to move you, we call first and refund in full if the new room does not work.

What's the difference between a deposition room and a client meeting room?

A deposition room is a conference room with a table for counsel, witness and reporter, a display for exhibits, and space for video. A client meeting room is a private office — for witness prep, client meetings, remote appearances, or as a caucus room during a mediation.

Do you offer coworking, day passes or cubicles?

No. Only deposition rooms and client meeting rooms.

Can I book two rooms for a mediation?

Yes — book a deposition room for the joint session (the large room is at 835 Wilshire Blvd, 611 Wilshire Blvd, 201 Wilshire Blvd and 1521 Locust St) and a client meeting room per side as caucus rooms. Tell us in the notes and we'll place them next to each other where possible.

What's your cancellation policy?

Cancel at least 24 hours before your start time for a full refund. Inside 24 hours, we'll credit the amount toward a future booking within 12 months. No-shows are not refunded.

Is service-of-process acceptance the same as a registered agent?

No. Acceptance is a courtesy: we sign for a document delivered to the location and notify you the same day. A registered agent is a statutory role listed with the state; we offer that separately in California and Pennsylvania.

Why do you need a USPS Form 1583 for mail receiving?

Receiving mail on someone else's behalf makes us a Commercial Mail Receiving Agency under USPS rules. Form 1583, with two forms of ID, is required once before we can accept mail addressed to you.

Who am I paying?

Room bookings and extra services are charged by Same Day LLC, the operating company behind Depo Pros. Court reporters and videographers bill you directly.

Longer answers live in our guides: a deposition room checklist, remote and hybrid setup, and where a deposition can be held in California.